Shipping policy

Shipping Policy

1. Delivery Areas

• We currently deliver islandwide.
• For locations to Sentosa and Tuas, please contact us for special arrangements.

2. Delivery Schedule

• Orders must be placed at least [1 day] in advance.
• Deliveries are made between [time range, e.g., 10 AM – 6 PM].
• Specific time requests will be accommodated where possible but cannot be guaranteed.

3. Delivery Fees

• A flat delivery fee of [amount] applies for orders within our coverage area.
• Additional charges may apply for locations outside the standard delivery zone.

4. Self-Collection

• Customers may opt for self-collection at [address].
• Collection times will be confirmed upon order.

5. Handling & Packaging

• All food items are packed securely to maintain freshness and quality.
• Please consume products within the recommended time frame provided. Refer to the instructions inside the box. 

6. Delays

• We strive to deliver on time, but delays may occur due to traffic, weather, or unforeseen circumstances.
• We will notify customers promptly in case of any delay.

7. Responsibility

• Once the order is delivered or collected, responsibility for the product passes to the customer.
• We are not liable for any spoilage due to improper storage after delivery.